SalesForce Vicidial Integration

SalesForce Vicidial Integration

The Salesforce Vicidial Integration brings together the power of Salesforce CRM and Vicidial, a feature-rich open-source dialer. With this integration, your team can manage inbound and outbound calls seamlessly, improve agent productivity, deliver better customer experiences, and centralize call records in Salesforce.

Click-to-Call Integration

Initiate phone calls directly from your Salesforce CRM with a single click. No more manual dialing, saving time and minimizing errors.

Enhanced Customer Experience

Deliver a personalized and efficient customer experience with easy access to customer information during calls.

Enhanced Reporting

Access detailed call analytics and reports within Salesforce, empowering informed decisions based on call data.

Real-time Data Sync

Ensure your customer data is always up-to-date with real-time synchronization between Salesforce and 3CX.

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Salesforce–Vicidial Integration connects your CRM with the call center platform, allowing automatic lead syncing, click-to-call, call logging, and real-time customer insights to boost sales efficiency and enhance customer engagement.

SalesForce Vicidial Integration